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ITIL® 4 Foundation with Certification Prep is unfortunately unavailable

Thankfully we have 6 other ITIL Classes for you to choose from. Check our top choices below or see all classes for more options.

ITIL® 4 Foundation Certification Training

KnowledgeHut

Master ITIL 4 principles and practices with our comprehensive Foundation Certification Training. Dive deep into key concepts, guiding principles, and service management dimensions. Whether you're new to ITIL or seeking to advance your skills, this immersive program equips you for success in the IT service industry.

(5) All levels 18 and older
$899

4 sessions

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ITIL 4 Foundation Certification (Virtual)

Technical Institute of America @ Virtual Classroom

Get certified in ITIL Foundation with the best course materials and expert instructors at the Technical Institute of America. Prepare for the exam with the official ITIL 4 Foundation study guide and gain access to our e-learning course with over 70+ videos. Take the online certification exam from the comfort of your home or office.

(632) All levels 18 and older
$699

2 sessions

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ITIL® 4 Specialist: Create, Deliver and Support

American Management Association

Gain the knowledge and skills to plan, build, and support service value streams within an organization with this ITIL® 4 Specialist course. Learn how to integrate governance, risk, and compliance principles, as well as organizational change management methods, into the service value system. Ideal for IT professionals with an ITIL(R) 4 Foundation certificate.

(5) All levels 21 and older
$2,495

3 sessions

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ITIL® 4 Foundation

American Management Association

Gain a practical understanding of key concepts and principles to effectively manage modern IT-enabled services with the ITIL 4 Foundation course at the American Management Association. Prepare for the ITIL Foundation Certificate Examination and align IT with business goals for improved service quality and cost control.

(5) Intermediate 21 and older
$2,495

84 sessions

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ITIL® Foundation Bridge

American Management Association

Stay updated with the latest ITIL® practices as the ITIL® 4 Foundation Bridge course equips professionals with the knowledge and skills to transition seamlessly from ITIL® v3 to ITIL® v4. Prepare for certification exam success and gain a deeper understanding of the changes in ITIL® with this comprehensive training at a renowned institution.

(5) All levels 21 and older
$1,295

4 sessions

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See all ITIL classes Online

ITIL® 4 Foundation with Certification Prep

  • All levels
  • 18 and older
  • $2,395
  • Live Online Training
  • 24 hours over 3 sessions

Start Dates (0)

  • $2,395
  • Live Online Training
  • 24 hours over 3 sessions
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Class Description

Description

What you'll learn in this itil training:

The IT Infrastructure Library® (ITIL®) Foundation certification training course from NetCom Learning provides an insight into the fundamentals of the globally adopted framework for IT Service Management. The ITIL Foundation courses focus on basic concepts of the ITIL Service Lifecycle and how it influences IT Service Management across private and public organizations.  

Conducted via ITIL® Foundation training online and instructor-led media, the course delivers an introduction to the five core elements of IT Service Management processes. The candidates learn about aligning IT goals with business objectives, along with improving the overall quality of operation and reducing operational costs. 

Learners are provided with real-world projects, assessments, and presentations to prepare competently for their ITIL Foundation certification exam. The program explains the key concepts and principles of the ITIL Service Management model, providing comprehensive coverage of the knowledge required for this entry-level qualification. 

NetCom is an Accredited Training Affiliate in partnership with ITPreneurs. 

Learning Modalities 
- Instructor-led Classroom Training 
- Online Training 
- Corporate Training 
- Onsite Training 
- One-on-One Training 

Course Preparation 
- You will receive a course study book including case studies and sample exam questions 
- You should acquire and read the ITIL Service Design core publication, which you should read as part of personal study 
- Review your ITIL Foundation course materials 

What's Included 
- Facilitated Training 
- Books 

Exam Name 
- ITIL Foundation Certificate Exam 

Certification 
- ITIL Foundation Certificate 

Exam Information 
The ITIL Foundation exam can be taken in any of the following three ways: 
- On the last day of the course, in-class exam 
- In the comfort of your home and at any time, after the course completion via PeopleCert (online) 
- At your convenience, at an eligible testing center 

Exam Format 
- Multiple choice examination questions 
- Number of Questions: 40 
- Pass Score: 26/40 or 65% 
- Exam Duration: 60 minutes 
- Open/Closed Book: Closed Book 

Intended Audience 
» IT Consultants
» IT Managers
» IT Support Teams
» Process Owners
» Service Delivery Professionals
» Quality Analysts
» System Administrators / Analysts
» Database Administrators
» Development Team / Application Management Team
» Senior Operational and Technical Staff
» IT professionals looking to understand and leverage ITIL concepts, as well as understand the differences from previous ITIL® versions

Course Objectives
» Understand the ITIL Framework, Service Management best practices, process components, key principles, terminologies, and goals
» Understand the objectives and purpose of core elements of Service Design, Service Strategy, Service Operations, Service Transition, and Continual Service Improvement
» Understand how to apply lean principles and enhance efficiency of ITSM processes
» Learn about using different ITIL techniques and tools
» Learn to optimize business operations by leveraging ITIL concepts

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

A student who cancels within 7 days of signing the enrollment agreement but before instruction begins receives all monies returned with the exception of the non-refundable registration fee.

Thereafter, a student will be liable for:

  • The non-refundable registration fee of $100 plus
  • The cost of any textbooks or supplies accepted plus
  • Tuition liability as of the student's last date of physical attendance
If Termination Occurs

  • Prior to or during the first week - 0% Penalty
  • During the second week - 25% Penalty
  • During the third week - 50% Penalty
  • During the fourth week - 75% Penalty
  • After the fourth week - 100% Penalty

The failure of a student to notify CourseHorse in writing of withdrawal may delay a refund of tuition.

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NetCom Learning

NetCom Learning delivers top-quality training and certification solutions to businesses, individuals and government agencies.

Experience

Since its inception in 1998, NetCom has trained over 95 percent of the Fortune 500, serviced over 23,000 business customers, and advanced the skills and careers of over...

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NetCom Learning

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