18 and older
You CAN learn how to manage the impossible people in your workplace Program Description:
Employees who consistently underperform, have bad attitudes, break the rules or challenge every request make life miserable for any manager. And simply ignoring the behavior and avoiding confrontation can do more harm than good. It’s time to put a stop to unacceptable behavior—to eliminate the hassles—and encourage positive changes in your organization.
This informative one-hour session, gives you reliable approaches and effective tools for dealing with any inappropriate attitude, behavior or performance. You’ll learn what to say, when to say it and how to say it when confronting employees and giving them the constructive criticism they need to change. Every manager can benefit.Take a Glimpse at What You’ll Learn:
Q & A Session:
- How to create a sense of ownership in marginal employees
- The hidden agendas of chronic rule-breakers and excuse-makers
- How you can improve negative attitudes
- How to keep an employee’s personal problems from becoming your problem
- Helping employees deal with stress
- And much more
Upon enrolling in the Webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from Webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to Webinar participants.