Apr 22nd
8:30am–4:30pm EDT
Meets 3 Times
Learn the fundamental principles of ITIL and gain the skills needed to improve IT service management in Washington, D.C. with comprehensive training courses covering topics such as service strategy, design, transition, and operation.
Unfortunately, no classes in-person in Washington, D.C. have spots left, but 5 classes live online are available.
American Management Association
Gain the knowledge and skills to plan, build, and support service value streams within an organization with this ITIL® 4 Specialist course. Learn how to integrate governance, risk, and compliance principles, as well as organizational change management methods, into the service value system. Ideal for IT professionals with an ITIL(R) 4 Foundation certificate.
Apr 22nd
8:30am–4:30pm EDT
Meets 3 Times
May 13th
8:30am–4:30pm EDT
Meets 3 Times
Jun 3rd
8:30am–4:30pm EDT
Meets 3 Times
Jul 15th
8:30am–4:30pm EDT
Meets 3 Times
Sep 4th
11:30am–7:30pm EDT
Meets 3 Times
This class has 1 more date.
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Master ITIL 4 principles and practices with our comprehensive Foundation Certification Training. Dive deep into key concepts, guiding principles, and service management dimensions. Whether you're new to ITIL or seeking to advance your skills, this immersive program equips you for success in the IT service industry.
May 4th
8:30am–12:30pm PDT
Meets 4 Times
May 6th
2–6pm PDT
Meets 4 Times
May 18th
8:30am–12:30pm PDT
Meets 4 Times
Technical Institute of America @ Virtual Classroom
Get certified in ITIL Foundation with the best course materials and expert instructors at the Technical Institute of America. Prepare for the exam with the official ITIL 4 Foundation study guide and gain access to our e-learning course with over 70+ videos. Take the online certification exam from the comfort of your home or office.
May 11th
10am–6pm EDT
Meets 2 Times
May 23rd
10am–6pm EDT
Meets 2 Times
Jun 26th
10am–6pm EDT
Meets 2 Times
Jul 25th
10am–6pm EDT
Meets 2 Times
Aug 29th
10am–6pm EDT
Meets 2 Times
This class has 1 more date.
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ONLC Training Centers - Virtually Online
ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers. You will learn: The ITIL Service Management System The Service Value Chain Continual Improvement best practices...
May 13th
10am–4:45pm EDT
Meets 3 Times
Jun 10th
10am–4:45pm EDT
Meets 3 Times
Jul 1st
10am–4:45pm EDT
Meets 3 Times
Aug 5th
10am–4:45pm EDT
Meets 3 Times
Sep 4th
10am–4:45pm EDT
Meets 3 Times
This class has 1 more date.
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Computer Training Source, Inc. @ Online Classroom
Gain practical knowledge and skills in IT Service Management with the most widely adopted approach in the world. Prepare for the ITIL Foundation certificate exam and enhance your understanding of service management, service strategy, service design, service transition, service operation, and continual service improvement.
Jun 3rd
6–10pm CDT
Meets 6 Times
Aug 5th
9am–5pm CDT
Meets 3 Times
Technical Institute of America @ 1901 N Fort Myer Dr, Arlington, VA
This course will prepare you to pass the exam on the second day of the class. Our on-site testing allows students to leave the course Certified. You can also take the test at home or in your office. Our documented 99% passing rate ensures you will pass the exam on the first try. This course is based on latest ITIL® Foundation and includes all updates. This course qualifies for 18 PDU's to help you maintain your PMP certification....
GreyCampus @ 1666 Connecticut Ave NW, Washington, DC
An immersive exam-prep course that prepares you for the ITIL 4 Foundation exam. This course covers the most recent update (ITIL 4 - February 2019) to the certification exam and is available in multiple learning formats - Online self-learning, Live-online, and Traditional classroom training. Make your learning experience convenient without compromising on the learning outcomes. This training program is geared towards a 360° coverage of the ITIL...
Business and technology go hand in hand. In this era, one cannot exist without the other. In order for a company to be successful, both the IT and corporate objectives need to evolve. An IT Service Management (ITSM) is responsible for the development of the IT services driven by the knowledge of the current processes involved in the organization. The Information Technology Infrastructure Library (ITIL) is a framework designed for the standardization...
Learning Tree International @ 13650 Dulles Technology Dr, Herndon, VA
This ITIL 4 Strategist: Direct, Plan and Improve (DPI) course provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. It will provide practitioners with a practical and strategic method for planning and delivering...
Learning Tree International @ 13650 Dulles Technology Dr, Herndon, VA
Gain the knowledge needed to improve service management and pass the ITIL 4 Foundation Certification exam with the ITIL 4 Foundation Training course. Learn the end-to-end IT/digital operating model, how to create and deliver tech-enabled products and services, and the impact of technology on business strategy. Plus, get access to practice exams and additional resources for success.
Gain the foundational knowledge and skills for building an effective IT organization that supports and complements ITIL best practices in this ITIL Practitioner training course. This two-day course will provide you with the foundational knowledge needed to pass the ITIL Practitioner certification exam, and three credits towards your ITIL Expert certification. You Will Learn How To: Prepare for and pass the ITIL Practitioner certification exam...
Gain the foundational knowledge and skills to plan, implement, and optimize IT processes and best practices in this ITIL Service Capability training course. This five-day course will provide the foundational knowledge needed to pass the ITIL Planning, Protection and Optimization certification exam, and four credits towards your ITIL Expert certification. You Will Learn How To: Prepare for and pass the ITIL Planning, Protection and Optimization...
Gain the knowledge and skills you need to plan, implement, and optimize service design processes in this ITIL Service Capability: Operational Support and Analysis training. Intermediate OSA focuses on the practical application of OSA practices in order to enable event, incident, request, problem, access, technical, IT operations and application management. You Will Learn How To: Prepare for and pass the ITIL Operational Support and Analysis...
Learning Tree International @ 13650 Dulles Technology Dr, Herndon, VA
Discover how to thrive in a high-velocity digital environment with Learning Tree International's ITIL® 4 Specialist course. Gain insights into Agile, Lean, Cloud, Automation, and more to rapidly deliver high-quality products and services while maximizing business value. Prepare for the ITIL 4 Specialist: High-Velocity IT exam and take your IT career to new heights.
MSys Training @ 1050 Connecticut Ave NW, Washington, DC
Our ITIL Foundation® and Certification course material is designed by ITIL master instructors to ensure that participants pass the ITIL® Foundation certification exam. MSys ITIL certification training makes participants familiar with ITIL framework which is a source of good practice in IT service management. Our hands-on training helps participants to transform their careers in the IT industry. On completion of ITIL Foundation® training, you...
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