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Have you ever noticed that there are some people we just seem to get along with really easily, and then there are others that just rub us up the wrong way? We find ourselves talking at cross purposes & arguments & misunderstanding seem to erupt from nowhere.  Often, what’s at the root of this are our individual behavioral styles –...

Feel empowered when called upon to “stand and deliver” in spontaneous moments Who Should Attend: All business professionals at any point in their careers who need to develop and improve their in-the-moment communication capabilities and confidence. It’s happened to all of us—you’re asked unexpectedly during a meeting to give a project...

Even in the best corporate cultures, some conversations are tricky. Explore why these conversations are so difficult, how to manage emotions that result from this, and what strategies to apply as managers, leaders, or individual contributors, to navigate these challenging conversations.  This Express Skills course would augment Mastering the...

This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas...

Here, we will learn how to “sell” your ideas to others based on the benefits of acting on them to introduce and reinforce the use of Action-Benefit Statements to motivate the audience. We will go over the value and practice of using language that is understandable and that speaks to the recipients’ interests. Using calls to action (CTA)....

This is the chance for you to make a difference in how you communicate with others. Learn how to prepare for public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly, enabling participants...

Let’s face it: There’s no substitute for in-person, one-on-one communication, and having the skills to master such interactions is crucial for both business and personal success. This unique 2-day course is designed to give you a strong foundation in essential communication skills and competencies.  Through practice sessions and role-plays,...

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed...

You have so many stories inside of you, and you are burning to tell them. But how do you get from inspiration to publication? In this Los Angeles Freelance Journalism Class, successful journalist Sophia Kercher (NY Times, Elle) will take you through the paces of the freelance life. You’ll learn how to pitch to editors, keep your pile of ideas fresh,...

The Effective Facilitator: Maximizing Involvement and Results Want superior facilitation experiences? Look no further. This is your go-to course to hone in on core facilitation skills to create positive and seamless flow. Your role as a facilitator demands exceptional interpersonal skills, keen observation, insight and tact. Like a conductor, you must...

Building Better Work Relationships: New Techniques for Results-Oriented Communication In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your...

You agreed to give another presentation for your group. Everyone said you did a good job, and you sense that you did too. But how can you be sure? Sometimes you struggle to find the right way to use your slides, and you’re unsure of what to do with your hands. You want to be an even stronger presenter and have more impact. Challenge & Solution...

This is an online course. Zoom link will be sent to you upon enrollment. Overcome public speaking fear with gradual exposure, in a supportive environment. Based out of New York City for 30 years, we are now offering these classes online to an international audience. Once the 10 session package is purchased, the student may use their sessions however...

This online communication skills training can help you be more effective within any organization. Your ability to communicate can make or break your career. Here is your chance to increase your effectiveness and find your best voice—even when you're under pressure. Learn how to engage in clear, two-way communication to convey information...ideas...and...

Behavioral Interviewing: Building a Consistent Framework and Process Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely...