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Business Leadership Skills

Unlock your potential as a leader with this interactive and fast-paced business leadership course. Gain the skills and confidence to motivate and boost your team's performance, and learn effective techniques in conflict resolution, delegation, and change management. Prepare to take your leadership to the next level with Training Connection.

  • All levels
  • 14 and older
  • $395
  • Earn 3,950 reward points
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  • Online
  • 7 hours
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Class Description

Description

What you'll learn in this business training:

This business leadership course will open the door for new leaders in today's workforce. Investing in leadership training will help build your team's management fundamentals, and give participants the skills and confidence to motivate and boost performance.

This Business Management and Leadership course is ideal for trainees who are new to leadership, or existing leaders who need to get more out of their team members. Topics include leading by example, managing teams effectively, change management, conflict resolution, and delegation.

The leadership course is interactive, fast-paced, fun, and full of tips and techniques you can use immediately.

Learning Objectives

Upon successful completion of this business leadership course trainees will be able to:

  • Deliver constructive feedback
  • Develop a confident, professional leadership style
  • Supervise former co-workers or friends
  • Communicate clear instructions to employees
  • Manage employee confrontations
  • Establish credibility quickly
  • Conduct effective performance appraisals
  • Develop techniques to conduct more effective job interviews
  • Manage a variety of attitude problems
  • Use active listening techniques to really hear employees
  • Use effective Delegation Techniques
  • Develop a Personal Action Plan
  • Build a high-performance team
Detailed Topics

  • Deliver constructive feedback that produces positive change, not resentment or anger.
  • Strategies for curbing absenteeism and tardiness.
  • Turn chronic complainers into satisfied employees.
  • Develop a confident, professional leadership style.
  • Supervise former coworkers or friends without hassles or stress.
  • Save hours each week by avoiding classic timewasters that wreck a supervisor’s schedule.
  • Communicate clear instructions that employees will immediately understand.
  • Manage employee confrontations in a calm and professional manner.
  • Maintain respect and compliance for rules while still remaining friendly with the staff.
  • Establish credibility quickly and earn the respect of those up and down the ladder.
  • Conduct effective performance appraisals that result in improved employee performance.
  • Techniques to conduct more effective job interviews.
  • Understand why good employees quit and how you can reduce turnover.
  • Present and implement needed changes in a way that employees will more likely embrace.
  • Manage a variety of attitude problems.
  • Speak up powerfully and confidently in meetings.
  • Use active-listening techniques to really hear what employees are telling you.
  • Develop a Personal Action Plan for one year and five years.
  • Increase your visibility within your organization to enhance promotion opportunities.
  • Create a work environment where employees feel free to express ideas.
  • Resolve conflicts and disagreements.
  • Build a high-performance team that’s the envy of your organization.
  • Grow into a respected leader eagerly followed by employees.

Our outlines are a guide to the content covered in a typical class. We may change or alter the course topics to meet the objectives of a particular class.

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

All cancellations and rescheduling requests must be made in writing and emailed to [email protected]

  • Rescheduling requests made 9 business days before the commencement of the training are free.
  • Rescheduling that takes place within 9 business days of the commencement of the training will incur a $150 administration fee.
  • We do not charge for student substitutions at any time.

We are unable to offer refunds for cancellations.

While we make every effort to deliver classes as scheduled, we reserve the right to reschedule previously confirmed classes for a variety of reasons including but not exclusively, the illness of the Trainer. In such cases, we will endeavor to inform the Client as soon as possible of the new training dates. We are not liable for any additional expenses incurred as a result of rescheduling training.

We are not able to offer refunds for no-shows or uncompleted courses.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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Training Connection

Training Connection LLC is a computer and business skills training company.

Our Training Philosophy

Our main focus is to provide exceptional computer desktop and business skills training. We strive to achieve this by following a 5 cornerstone approach:

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